{"id":27755,"date":"2025-08-08T14:07:27","date_gmt":"2025-08-08T12:07:27","guid":{"rendered":"https:\/\/kpw.law\/?p=27755"},"modified":"2025-10-13T13:54:03","modified_gmt":"2025-10-13T13:54:03","slug":"consumer-advice-center-vs-facebook","status":"publish","type":"post","link":"https:\/\/kpw.law\/en\/consumer-advice-center-vs-facebook\/","title":{"rendered":"Consumer advice center vs. Facebook"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull v4-pattern-hero v4-pattern-hero--post is-style-background-blend is-style-arrow has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-cover alignfull v4-pattern-hero__cover\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80);min-height:75vh;aspect-ratio:unset;\"><img data-dominant-color=\"086da4\" data-has-transparency=\"false\" style=\"--dominant-color: #086da4;\" loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"585\" sizes=\"auto, 100vw\" class=\"wp-block-cover__image-background wp-image-27752 size-large not-transparent\" alt=\"Verbraucherzentrale vs. Facebook, Meta, DSGVO, Datenschutz, Wettbewerbsrecht, Rechtsanwalt\" src=\"https:\/\/kpw.law\/wp-content\/uploads\/Verbraucherzentrale-vs-Facebook-1024x585.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/kpw.law\/wp-content\/uploads\/Verbraucherzentrale-vs-Facebook-1024x585.jpg 1024w, https:\/\/kpw.law\/wp-content\/uploads\/Verbraucherzentrale-vs-Facebook-300x171.jpg 300w, https:\/\/kpw.law\/wp-content\/uploads\/Verbraucherzentrale-vs-Facebook-768x439.jpg 768w, https:\/\/kpw.law\/wp-content\/uploads\/Verbraucherzentrale-vs-Facebook-1536x878.jpg 1536w, https:\/\/kpw.law\/wp-content\/uploads\/Verbraucherzentrale-vs-Facebook-2048x1170.jpg 2048w\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-base-background-color has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div style=\"height:5em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-1d4b5d69 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:var(--wp--preset--spacing--80);padding-top:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-19e250f3 wp-block-group-is-layout-constrained\">\r\n<h1 id=\"multirow-headline-block_92045af7bb201845920b353fb8c444d7\" class=\"wp-block-visual4-multirow-headline\">\r\n    <div class=\"wp-block-visual4-multirow-headline\">\n\n<p class=\"has-huge-font-size\" style=\"margin-top:0;margin-bottom:0;margin-left:0%;padding-top:0;padding-bottom:0;font-style:normal;font-weight:1000;line-height:1;text-transform:uppercase\">Consumer advice center<\/p>\n\n\n\n<p class=\"has-text-align-left has-huge-font-size\" style=\"margin-top:0;margin-right:0;margin-bottom:0;margin-left:15%;padding-top:0;padding-bottom:0;font-style:normal;font-weight:1000;line-height:1;text-transform:uppercase\">vs.<\/p>\n\n\n\n<p class=\"has-contrast-color has-text-color has-link-color has-gigantic-font-size wp-elements-3746e1905d441433c9dcc7cbfd5d8d54\" style=\"margin-top:0;margin-bottom:0;margin-left:0%;padding-top:0;padding-bottom:0;font-style:normal;font-weight:1000;line-height:1;text-transform:uppercase\"><span class=\"v4-marker-highlight-background\">Facebook<\/span>.<\/p>\n\n<\/div> \r\n<\/h1>\n\n\n<div class=\"wp-block-group has-small-font-size is-nowrap is-layout-flex wp-container-core-group-is-layout-76c96157 wp-block-group-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:0;padding-top:0;padding-bottom:0;font-style:italic;font-weight:300;text-transform:uppercase\"><div style=\"font-style:italic;font-weight:300;text-transform:uppercase;\" class=\"wp-block-post-date has-small-font-size\"><time datetime=\"2025-08-08T14:07:27+02:00\">8. August 2025<\/time><\/div>\n\n\n<p>from<\/p>\n\n\n<div style=\"font-style:italic;font-weight:600;\" class=\"wp-block-post-author-name\">Helene Klassen-Rock<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-c93ec0be wp-block-group-is-layout-constrained\">\n<p><strong>Federal Court of Justice: <\/strong>Consumer protection association<strong> <\/strong>may successfully prohibit data protection violations by Facebook (Meta).<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-facebook-app-zentrum\">Facebook App Center<\/h2>\n\n<p>In 2012, Facebook (now Meta) offered users an &#8220;app center&#8221; on its platform where users could play games from other providers free of charge. If the user clicked on the &#8220;Play now&#8221; button, they allowed the respective app to post content in their name and pass on personal data, such as their email address, to third-party providers. A corresponding notice was displayed under the button.  <\/p>\n\n<p>The umbrella organization of the consumer associations of the German federal states (Vzbv) was of the opinion that Facebook did not sufficiently inform its users about the scope and purpose of the collection and use of their personal data with the notice and thus violated the legal requirements for obtaining effective <a href=\"https:\/\/kpw.law\/thema\/datenschutz\/\">consent under data protection law<\/a>. In addition, this was anti-competitive behavior, which is why the Vzbv had sued Facebook for injunctive relief. After the Court of Appeal had also upheld the claim, Facebook continued to demand that the case be dismissed on appeal.  <\/p>\n\n<h2 class=\"wp-block-heading\" id=\"h-bgh-bestatigt-dsgvo-verstoss\">Federal Court of Justice confirms GDPR violation<\/h2>\n\n<p>In its <a href=\"https:\/\/juris.bundesgerichtshof.de\/cgi-bin\/rechtsprechung\/document.py?Gericht=bgh&amp;Art=en&amp;nr=141179&amp;pos=0&amp;anz=1\">ruling of 27.03.2025 &#8211; I ZR 186\/17<\/a>, the Federal Court of Justice confirmed, following a corresponding <a href=\"https:\/\/curia.europa.eu\/juris\/document\/document.jsf;jsessionid=558B288173BE27EB3D3FB6C4FBEC3CE3?text=&amp;docid=250421&amp;pageIndex=0&amp;doclang=DE&amp;mode=lst&amp;dir=&amp;occ=first&amp;part=1&amp;cid=13800263\">preliminary ruling by the ECJ<\/a>, that consumer protection associations are entitled to take legal action against breaches of the <a href=\"https:\/\/kpw.law\/rechtsgebiet\/datenschutzrecht\/\">GDPR <\/a>.<\/p>\n\n<div class=\"wp-block-group v4-pattern-general-quote-box has-kpw-turquoise-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--60);margin-bottom:var(--wp--preset--spacing--60)\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\" style=\"padding-right:var(--wp--preset--spacing--70);padding-left:var(--wp--preset--spacing--70)\">\n<p>The breach of data protection information obligations also constitutes a breach of fair trading law.<\/p>\n<\/blockquote>\n<\/div>\n\n<p>Based on the economic importance of the processing of personal data for internet-based business models, the use of which is remunerated by the consumer with the disclosure of personal data, the information obligations under data protection law are of central importance. They are intended to ensure that the consumer is informed as comprehensively as possible about the scope and implications of this declaration of consent when making a demand decision, which is linked to consent to the processing of personal data, in order to be able to make an informed decision. <\/p>\n\n<p>The concluding note &#8220;This application may post status messages, photos and more in your name&#8221; constitutes an unreasonably disadvantageous and therefore ineffective general terms and conditions for the user due to the violation of the data protection information obligations, the use of which the Vzbv can prohibit.<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"h-fazit\">Conclusion<\/h2>\n\n<div class=\"wp-block-columns v4-pattern-text-copy-half-col is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Facebook\/ Meta must inform its users comprehensively about the scope and purpose of the collection and processing of their personal data. This applies in particular if the user pays for the supposedly free services with their data. Violations of the GDPR constitute an infringement of <a href=\"https:\/\/kpw.law\/rechtsgebiet\/wettbewerbsrecht\/\">fair trading law<\/a> and can be prosecuted by consumer protection associations in civil courts.  <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignwide has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--80);margin-bottom:var(--wp--preset--spacing--80)\">\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group alignwide v4-pattern-cta-box has-secondary-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-a7c0d175 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:0;padding-bottom:0\">\n<div class=\"wp-block-columns alignwide are-vertically-aligned-top v4-pattern-cta-box__columns is-layout-flex wp-container-core-columns-is-layout-ec2e7a44 wp-block-columns-is-layout-flex\" style=\"padding-top:0;padding-bottom:0\">\n<div class=\"wp-block-column is-vertically-aligned-top v4-pattern-cta-box__columns-column is-layout-flow wp-container-core-column-is-layout-bce6ca70 wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:0;flex-basis:60%\">\n<div class=\"wp-block-group alignwide has-global-padding is-content-justification-right is-layout-constrained wp-container-core-group-is-layout-5c12a1d1 wp-block-group-is-layout-constrained\">\r\n<div id=\"multirow-headline-block_f45d060afda8dc56816517f83b8ed0c1\" class=\"wp-block-visual4-multirow-headline alignwide\">\r\n    <div class=\"wp-block-visual4-multirow-headline\">\n\n<p class=\"has-text-align-left has-huge-font-size\" style=\"margin-top:0;margin-bottom:0;margin-left:0%;padding-top:0;padding-bottom:0;font-style:normal;font-weight:1000;line-height:1;text-transform:uppercase\">We are happy to<\/p>\n\n\n\n<p class=\"has-text-align-left has-x-large-font-size\" style=\"margin-top:0;margin-right:0;margin-bottom:0;margin-left:8%;padding-top:0;padding-bottom:0;font-style:normal;font-weight:1000;line-height:0.9;text-transform:uppercase\">advise you about<\/p>\n\n\n\n<p class=\"has-text-align-left has-huge-font-size\" style=\"margin-top:0;margin-right:0;margin-bottom:0;margin-left:0%;padding-top:0;padding-bottom:0;font-style:normal;font-weight:1000;line-height:0.9;text-transform:uppercase\">Data protection!<\/p>\n\n<\/div> \r\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-5c3c14bb wp-block-group-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\">\r\n\r\n<div class=\"wp-block-visual4-contact-modal__button\">\r\n            \r\n        <div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\r\n            \r\n\r\n<div class=\"wp-block-button v4-contact-modal-button is-style-fill\" style=\"font-style:normal;font-weight:600\" data-form-id=\"8\"><a class=\"wp-block-button__link has-contrast-color has-base-background-color has-text-color has-background has-link-color wp-element-button\">Contact form<\/a><\/div>\r\n\r\n        <\/div>\r\n        \r\n    <\/div>\n\n\n<div class=\"wp-block-buttons is-style-mobile-only is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fc4fd283 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-arrow is-style-fill\"><a class=\"wp-block-button__link has-base-background-color has-background wp-element-button\" href=\"tel:4971141019030\" style=\"padding-right:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50);font-style:normal;font-weight:600\">Call now!<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top v4-pattern-cta-box__columns-column v4-pattern-cta-box__columns-column--image is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<figure class=\"wp-block-image size-full v4-pattern-cta-box__columns-column__image\"><img loading=\"lazy\" decoding=\"async\" width=\"906\" height=\"775\" sizes=\"auto, (max-width: 360px) 100vw, 360px\" src=\"https:\/\/kpw.law\/wp-content\/uploads\/Helene-Klassen-Rock-Rechtsanwaeltin.png\" alt=\"Helene Klassen-Rock, attorney-at-law, specialist lawyer for intellectual property law, competition law, trademark law, patent law, design law, know-how protection, copyright law, e-commerce\" class=\"wp-image-23372\" srcset=\"https:\/\/kpw.law\/wp-content\/uploads\/Helene-Klassen-Rock-Rechtsanwaeltin.png 906w, https:\/\/kpw.law\/wp-content\/uploads\/Helene-Klassen-Rock-Rechtsanwaeltin-300x257.png 300w, https:\/\/kpw.law\/wp-content\/uploads\/Helene-Klassen-Rock-Rechtsanwaeltin-768x657.png 768w\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Consumer protection association may successfully prohibit data protection violations by Facebook (Meta).<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[4904,1],"tags":[5507,5508,5649,5110,5126,5460,5564,5650,5651],"thema":[],"rechtsgebiet":[4987,4940],"produkt":[5134,4936,4981,4982],"class_list":["post-27755","post","type-post","status-publish","format-standard","hentry","category-general","category-unkategorisiert","tag-bgh-en","tag-consent-to-data-collection","tag-consumer-protection","tag-data-protection","tag-duty-to-inform","tag-gdpr","tag-infringement-of-competition-law","tag-meta-en","tag-meta-platforms-en","rechtsgebiet-competition-law","rechtsgebiet-data-protection-law","produkt-advice-on-competition-law","produkt-advice-on-data-protection-law","produkt-defense-against-warning-letter-under-competition-law","produkt-prosecution-of-infringement-of-competition-law"],"acf":[],"yoast_head":"<!-- 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